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Soko Privacy Policy

Effective Date: 18/12/2024

This Privacy Policy explains how Soko, developed by Kerich Technologies Limited ("we," "us," or "our"), collects, uses, shares, and protects your information when you use the SokoNet mobile application ("App") on your Android device.

1. Information We Collect

  • Information You Provide Directly:
    • Account Information: When you create an account, we may collect your name, email address, phone number, and password.
    • Profile Information: You may choose to provide additional information like your business name, location, and profile picture.
    • Communication: We may collect information when you contact us, such as through email or in-app chat.
  • Information Automatically Collected:
    • Device Information: We may collect information about your device, such as your device type, operating system, and unique device identifiers.
    • Usage Data: We may collect information about your usage of the App, such as the features you use, the time and duration of your use, and the pages you visit.
    • Location Data: With your consent, we may collect your location data (e.g., GPS) to provide location-based services, such as finding nearby businesses or displaying relevant advertisements.

2. How We Use Your Information

  • Provide and Improve the App: We use your information to provide and maintain the App, develop new features, and improve the overall user experience.
  • Personalize Your Experience: We may use your information to personalize your experience within the App, such as by recommending relevant content or displaying targeted advertisements.
  • Communicate with You: We may use your contact information to send you notifications, updates, and marketing communications. You can opt-out of receiving marketing communications at any time.
  • Process Transactions: If you use in-app purchases, we will use your information to process and fulfill your orders.
  • Comply with Legal Obligations: We may use your information to comply with legal and regulatory requirements.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as data analytics providers, cloud storage providers, and marketing platforms. These providers are contractually obligated to protect your information.  
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.  
  • Legal Compliance: We may disclose your information to law enforcement or other authorities if required by law or in response to a valid legal request.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

5. Children's Privacy

The App is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under this age.  

6. Your Choices

  • Access and Control: You may access and update your account information within the App.
  • Data Portability: You may request a copy of your personal information in a portable format.
  • Data Deletion: You may request the deletion of your account and associated data.
  • Notifications: You can control your notification settings within the App.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@sokonet.com.